Shipping Policy
Shipping & Returns
🚚 Shipping Information
We want your GlowRoutine products to arrive as quickly as possible! All orders are processed within 24 business hours and shipped Monday through Friday.
Shipping Options & Rates
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | $4.99 (FREE on orders over $35) |
| Express Shipping | 2–3 business days | $12.99 |
📦 Free Standard Shipping on all orders over $35 — no code needed!
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.
Where We Ship
Currently, we ship to all 50 US states and Canada. International shipping to additional countries coming soon!
↩️ Returns & Exchanges
30-Day Glow Guarantee
We are 100% committed to your satisfaction. If you're not completely happy with your purchase, you can return it within 30 days of delivery for a full refund — no questions asked.
How to Return Your Order
- Email us at support@glowroutine.com with your order number and reason for return
- We'll send you a prepaid return shipping label within 24 hours
- Pack your items securely and drop off at any USPS location
- Refund will be processed within 5–7 business days of receiving your return
Return Conditions
- Items must be in original, unused condition with original packaging
- Damaged or defective items are eligible for immediate replacement or full refund
- Sale items are final sale unless defective
Damaged or Wrong Item?
We're so sorry if this happens! Please email us at support@glowroutine.com within 48 hours of delivery with a photo of the issue. We'll send a replacement immediately at no cost to you.
📞 Contact Us
Questions about your order? Our customer support team is here to help!
- 📧 Email: support@glowroutine.com
- ⏰ Hours: Monday–Friday, 9am–5pm EST
- ⚡ Response Time: Within 24 hours